FAQs
Are your crochet pieces handmade?
Yes! Every item at Chandaka is handcrafted with love and attention to detail. Each stitch is carefully woven to create a unique, high-quality piece just for you.
Do you accept custom orders?
Absolutely! We love bringing your ideas to life. Whether it's a specific color, pattern, or size, we can work together to create a one-of-a-kind piece. Just reach out to us with your request!
How long does it take to make and ship an order?
Since each piece is handmade, production times vary. Most orders are completed within a week, depending on the complexity of the design. We send all of our items with Fedex Express shipping 2-3 Business days delivery time.
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How do I care for my crochet items?
To maintain the beauty and longevity of your crochet piece, we recommend hand washing in cold water with mild detergent and laying it flat to dry. Avoid wringing or twisting to prevent stretching.
Do you offer international shipping?
Yes! We ship worldwide with Fedex Express Shipping. Delivery times will depend on your location. It is generally 2-3 business days. Please check our shipping policy for more details.
What if my item doesn’t fit or I need to make a return?
Since our items are handmade and often custom-made, we do not accept returns on custom pieces. However, if there’s an issue with your order, please contact us within 5 days, and we’ll do our best to make it right. We accept exchanges for our items in stock.